Frequently Asked Questions

Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, go ahead and apply.

  • We can typically have your property onboarded and active within 48 to 72 hours. If you are transitioning from another management firm, our team handles the entire 'handover' process—including resident communication and document retrieval—to ensure a seamless transition for you and your tenants.

  • Not necessarily. We often assist owners in navigating their existing contracts. We can coordinate the notice period and the transfer of files so there is zero gap in the stewardship of your home.

  • We don’t rely on automated 'zestimates.' We perform a partner-led market audit, analyzing real-time 'comps,' neighborhood demand, and your property’s unique upgrades to position it for maximum yield and minimum vacancy.

  • We prioritize proactive care. Residents submit requests through our 24/7 portal. For minor repairs, we utilize our vetted vendor network (with no markups). For larger items, we consult you with multiple quotes, ensuring your asset’s equity is protected without surprise costs.

  • Transparency is our standard. Funds are typically disbursed via ACH by the 10th of each month, following the collection of rent. You will receive an automated notification and a detailed statement visible in your Owner Portal.

  • Most firms prioritize volume; we prioritize value. Because we are family-owned, you aren't assigned to a rotating 'account manager. You have direct access to the partners. We treat your investment with the same precision we apply to our own family's portfolio